Microsoft Word Edit Issue (Mac)

Question

Why can't I edit Word Documents on my Mac? How do I fix it?

Answer

1. Sign out and Quit all Microsoft Office applications.
2. Open Finder and click the Shift + Command + G keys.
   • In the window that pops up, type the following: ~/Library/Group Containers
3. In the next window that pops up Select the following three files, Delete the files, and then Empty your trash.
   • UBF8T346G9.ms
   • UBF8T346G9.Office
   • UBF8T346G9.OfficeOsfWebHost
4. Restart your Mac, re-launch Word, and sign back in with your username@chawk.cecil.edu (student) or username@cecil.edu (employee) and password.
5. You should now be able to edit documents.
   • If not, ensure that the Date and Time Settings for your system are correctly set up. 
6. If you are still not able to edit, try to update Microsoft Office
   • Open any Office app and go to Help > Check for Updates
   • Install any available updates
7. Make sure to check for File Permissions
   • Right-click on a document, choose Get Info, and check if it’s locked.
   • Ensure you have Read & Write permissions under "Sharing & Permissions"