Skip to main content
Cecil.edu
MyCecil
Directory
Campus Maps
About Us
(opens in a new tab)
Filter your search by category. Current category:
All
All
Knowledge Base
Service Catalog
Search the client portal
Search
Sign In
Show Applications Menu
Client Portal
Sign In
Search
Home
Services
Knowledge Base
More Applications
Service Catalog
Report an Issue
Submit a Problem Ticket
Submit a Problem Ticket
Show Help
For All Fields
Hide Help
For All Fields
Preferred method of contact
Preferred method of contact
Phone
Email
In Person (Specify location below)
Other (Specify in the description below)
Best time to contact
On Campus Location (Leave blank if you are remote)
Please enter the building and room number of your on campus location OR leave this blank if not on campus.
Service Category
Select the type of issue from the drop-down list.
Access/Identity Management
Applications & Integrations
Computers, Printers & Software
Data Analytics and Reporting
Email, Calendar & Messaging
Information Security
Video, A/V & Events
Voice, Mobile & Conference Calls
Website Services
Wired, Wireless & Remote Access
Report an Issue
Facilities service or request
Tech Assist Request
Services List
Access to Applications, Folders, SharePoint, etc.
Account Provision
Account Termination
Compromised password
Login issue or Password Reset
Application Access
Application/Software
Data Integrations
ERP Reporting
Classroom Software
Equipment Disposal
Equipment Move
Equipment Purchase
Mobile Phones
Printer configuration
Printer Installation
Community Surveys
Compliance and Accreditation Reporting
Data Governance
External Reporting
Institutional Reporting
Research and Data Business Analysis
Email Support
Device Registration
Password Reset
Report Phishing/Spam
Two-Factor Authentication (2FA)
AV Equipment Training
Classroom Technology
Event Support & Recording
Meeting Space Technology
Multimedia Equipment Request
Voice Services
Public-Facing Website (www.cecil.edu)
CMS/Website Request
Wi-Fi and Network Support
Report a cybersecurity issue
Report an AV issue
Submit a Problem Ticket
Impact
The impact, in terms of number of individuals, of a ticket.
Affects Single or a few Users
Affects Department or a VIP User
Affects Organization
Summary of the issue
A short description to explain the nature of a ticket.
Detailed Description of the issue
The full details of a ticket, including any appropriate circumstances or supplementary information that may aid in resolving it.
Press Alt + 0 within the editor to access accessibility instructions, or press Alt + F10 to access the menu.
Your Phone Number
Attachment (Optional)
File attachments associated with the ticket.
Browse...
Other Fields
Your name
Your first name
Your last name
Your email address